A Stripe support phone number for your business.
List a local line on your Stripe account, invoices, and receipts. Buyers call a proper business number; you pick up in the browser. No second phone, no SIM, no carrier contract.
Trusted support starts with a real phone number
Customers are more likely to trust a business when they can reach a real person. Add a dedicated phone number to your Stripe-related support flow so billing questions, payment issues, and urgent account concerns don’t get buried in email threads.
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Look more legitimate before customers even contact you
Make your business easier to trust before checkout. Add a clear phone support option for billing, refunds, and payment issues.
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Keep your personal number off your Stripe support flow
Let customers call about charges, invoices, refunds, and account issues while your personal number stays private.
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Answer payment support calls from anywhere
Use one published business number and take calls from your browser, whether you’re at home, in a coworking space, or traveling.
Get a number onto your Stripe profile.
Pick a line, paste it into business settings, take calls in the browser.
Claim your support number
Pick a US or Canadian local line that fits your business location and brand.
Add it to Stripe
Paste the same number into your Stripe business settings, invoices, and customer-facing pages.
Answer in your browser
Incoming buyer and platform calls ring in Callshake — outbound calls show your support number as caller ID.
A Stripe support line your customers (& you) can rely on.
Incoming and outgoing calls on the same number, plus forwarding and voicemail when you cannot pick up.
Answer calls in browser
Pick up Stripe buyer and platform callbacks from Chrome, Firefox, Safari, or Edge — no app install.
Local US or Canada line
Choose an area code that matches where your business operates and lists its support contact.
Outbound with same caller ID
Call buyers back from the same number listed on Stripe so callbacks are recognized instantly.
Forward when you step away
Route after-hours Stripe calls to a mobile or landline with business-hours rules.
Voicemail for missed customers
Chargeback questions and order issues still leave a message when you cannot pick up live.
Keep personal number private
Stripe, marketplaces, and buyers see your business line — not the phone in your pocket.
Made for Teams that live inside Stripe.
One support number for every workflow where Stripe is the payments layer.
Founders handling billing calls
Give subscription customers a number that matches your Stripe business profile while you answer from a home office or coworking space.
- Failed payment follow-ups
- Plan change questions
- Refund status calls
Stores with Stripe Checkout
Publish a consistent support line on receipts and policy pages so post-purchase calls land on a line your team actually monitors.
- Order & shipping inquiries
- Chargeback responses
- High-value buyer callbacks
Client Stripe accounts
Spin up a dedicated line per client brand without buying hardware — useful when you manage multiple Stripe-connected businesses.
- Onboarding verification
- Merchant support overflow
- Separate work from personal
Frequently Asked Questions
Can I list this number on my Stripe business profile?
Yes. Use your Callshake number as the public support phone on Stripe, invoices, and anywhere buyers look for help. You answer those calls in your browser.
Which phone numbers can I buy?
You can purchase US and Canadian local numbers on Callshake. Pick an area code that matches where your business operates.
Will buyers reach a real person when they call?
Incoming calls ring in Callshake when you are online. Add call forwarding or voicemail so calls are not lost when you step away.
Can I call customers back from the same number?
Yes. Outbound calls from Callshake can show your purchased number as caller ID, so callbacks match the line listed on Stripe.
Do I need a second phone or SIM card?
No. Callshake runs in your browser. Your support line works over internet calling on Windows, macOS, Linux, Android, or iOS with a modern browser.
Is this Stripe's own merchant support hotline?
No. This is your business support number for your buyers and partners — not a line to contact Stripe about your merchant account. For platform support, use Stripe's official channels.
Can I receive text messages on this number?
Purchased numbers can receive incoming SMS in Callshake. Outbound texting to contacts is not available. Some platforms do not deliver verification texts to VoIP numbers — confirm with the sender if SMS delivery is required.
How does billing work for support calls?
Callshake is pay-as-you-go. Add credit, check destination rates before dialing, and use auto top-up so support calls are not interrupted mid-conversation.
Add your own Stripe support phone number today.
Get a local line, put it on your Stripe profile, and take buyer calls in the browser — without listing your personal mobile.
