How to Call Chase Bank from Abroad (Without SIM or Roaming)
If you’re abroad and need to call Chase Bank, whether it’s to deal with fraud, check a transaction, or resolve a locked account, using local phone plan might cost a fortune or not work at all. International calls to toll-free numbers often fail, and many VoIP apps are unreliable for banking.
This guide breaks down the problems people face when calling Chase from abroad and shows you how to call them directly using Callshake - a better way to reach banks from outside the U.S. without roaming or app installs.
How to Call Chase from Abroad
- Sign up at Callshake.com.
- Add credit (pay-as-you-go).
- Dial the Chase’s number when prompted by the system (see list of Chase numbers below)
Why Callshake is the best solution:
- No roaming charges from your carrier: You only pay Callshake rate for the call.
- No active roaming or eSIM required: Call Chase from overseas, no matter where you are.
- No US number needed: Call using Callshake’s public number or verify your number to show your Caller ID.
- Pay only for what you use: No subscription, no hidden fees.
Chase Bank – International Hotlines
Chase US
For emergencies: Chase fraud go-to: +1 877‑242‑7372 should be your first line if you suspect a fraudulent transaction on your card.
| Department | Phone Number | Hours |
|---|---|---|
| General Support | +1 713‑262‑3300 | 24/7 |
| Collect (operator) | +1 813‑432‑6122 | 24/7 |
| Credit Cards | +1 302‑594‑8200 | 24/7 |
| Fraud Alerts | +1 877‑242‑7372 | 24/7 |
| Mortgage | +1 800‑848‑9136 | Mon–Fri 8 am–8 pm EST |
| Chase’s Amazon Visa & Amazon Credit Card | +1-888-247-4080 | 24/7 |
Chase UK
| Department | Phone Number | Hours |
|---|---|---|
| General Support | +44 203 493 0829 | UK business hours |
Why Calling Chase from Abroad Often Fails
Most U.S. toll-free numbers, like 1-800-935-9935, won’t work from outside the U.S. These numbers are blocked by many foreign carriers or simply not supported internationally.
Even if you use Chase’s official international number, you’re still risking:
- $3–10 per minute roaming charges
- Spotty connections
- Call drops after long holds
- Keypad menus not working properly
| Method | Why It Fails |
|---|---|
| Hotel Phone | High fees, no control |
| Local SIM Direct Dial | Expensive or blocked by carrier |
| Google Voice | App-dependent, unreliable for banking |