How to Call Halifax from Abroad (Without Roaming)
If you’re outside the UK and need to reach Halifax bank customer service, using your regular phone plan can get expensive fast. Roaming charges add up, and sometimes international calls to UK banks just don’t connect. Even if you try calling from a hotel or using a local SIM, you might run into high fees or blocked numbers.
This guide shows you the easiest way to call Halifax from anywhere in the world—without paying roaming charges or installing any apps. You’ll get step-by-step instructions and all the Halifax numbers you might need.
How to call Halifax from abroad
- Go to Callshake.com.
- Create your account and add pay-as-you-go credit.
- When prompted, dial the Halifax number you need (see the list below).
Why use Callshake?
- No app needed: Works in your browser on any device.
- No UK number required: Get a local access number in 60+ countries.
- Pay only for what you use: No subscriptions, no hidden fees.
Halifax customer service numbers
Here are the main Halifax phone numbers for customers calling from abroad. These are verified as of July 2025:
| Department | Phone Number | Hours (UK time) |
|---|---|---|
| Lost or Stolen Cards | +44 800 015 1515 | 24/7 |
| Online Banking Fraud | +44 800 500 3914 | 24/7 |
| Existing Customers | +44 333 202 7967 | Mon–Sun 8am–8pm |
| New Customers | +44 333 202 7940 | Mon–Sun 8am–8pm |
| Telephone Banking | +44 345 720 3040 | Mon–Sun 8am–8pm |
| Complaints/Feedback | +44 800 072 9779 | Mon–Sun 8am–8pm |
- All numbers above accept international calls and connect you to Halifax support teams.
- If you’re calling from a country where dialing UK numbers is blocked, use Callshake’s local access number to connect.
Why calling Halifax from abroad often fails
Most UK toll-free numbers, like 0800 or 0345, won’t work from outside the UK. Even if you use Halifax’s official international numbers, you might still face:
- High roaming charges (sometimes £2–5 per minute)
- Dropped calls or poor connections
- Keypad menus that don’t work properly
| Method | Why It Fails |
|---|---|
| Hotel Phone | Expensive, no control |
| Local SIM Direct Dial | Blocked or high cost |
| Banking Apps | May not work abroad or for calls |
Tips for calling Halifax
- Have your account details ready: account number, postcode, and security info
- Know your issue: jot down what you need help with before calling
- Check UK time zones: Halifax operates on UK time for most services
- Keep records: write down any reference numbers or names for follow-up
Alternative contact methods
If calling isn’t working, try these options:
- Live Chat: Available on the Halifax website (may require login)
- Social Media: @HalifaxBank on X (Twitter)
- Email: Use secure messaging via your Halifax online banking portal
- Branch Visit: If you’re in the UK, visit a local branch for in-person help
