How to Call Verizon from Abroad (Without SIM or Roaming)
If you’re outside the U.S. and need to contact Verizon, traditional methods like using your local SIM or hotel phone can lead to high charges or unreliable connections. This guide shows you how to reach Verizon customer service directly from abroad without incurring roaming fees or requiring app installations.
How to Call Verizon from Abroad
- Visit Callshake.com.
- Sign up and add pay-as-you-go credit.
- Dial the appropriate Verizon number when prompted by the system (see list of Verizon numbers below).
Why Callshake is the Best Solution:
- No app install: Web interface; works on any device—smartphone, OS phone, or landline.
- No U.S. number needed: Obtain a local access number in 60+ countries.
- Pay-per-minute credit model: No subscription, no expiration—top-up only when needed.
Verizon Customer Service Numbers
Here are the main Verizon phone numbers for customers calling from abroad. These are verified as of September 2025:
| Department | Phone Number | Hours (Eastern Time) |
|---|---|---|
| Customer Service | +1 800-922-0204 | Mon–Sat: 8 AM–7 PM; Sun: 8 AM–5 PM |
| Fraud Prevention | +1 888-483-7200 | Mon–Sun: 8 AM–12 AM |
| Technical Support | +1 800-837-4966 | 24/7 |
| Sales | +1 800-225-5499 | Mon–Sat: 8 AM–10 PM; Sun: 9 AM–10 PM |
- All numbers above accept international calls and connect you to Verizon support teams.
- If you’re calling from a country where dialing U.S. numbers is blocked, use Callshake’s local access number to connect.
Why Calling Verizon from Abroad Often Fails
Most U.S. toll-free numbers, like 1-800-922-0204, won’t work from outside the U.S. These numbers are blocked by many foreign carriers or simply not supported internationally.
Even if you use Verizon’s official international number, you might still face:
- $3–10 per minute roaming charges
- Dropped calls or poor connections
- Keypad menus that don’t work properly
| Method | Why It Fails |
|---|---|
| Hotel Phone | High fees, no control |
| Local SIM Direct Dial | Blocked or high cost |
| Banking Apps | May not work abroad or for calls |
Tips for Calling Verizon
- Have your account details ready: account number, billing address, and security info.
- Know your issue: jot down what you need help with before calling.
- Check U.S. time zones: Verizon operates on Eastern Time for most services.
- Keep records: write down any reference numbers or names for follow-up.
Alternative Contact Methods
If calling isn’t working, try these options:
- Live Chat: Available on the Verizon website (may require login).
- Social Media: @VerizonSupport on X/Twitter.
- Email: Use secure messaging via your Verizon online account.
- Store Visit: If you’re in the U.S., visit a local Verizon store for in-person help.
