Run team calling from one shared workspace

Callshake Team is for small sales, recruiting, support, and outreach teams that want one shared calling workspace with centralized billing, shared contacts, team visibility, and cleaner follow-up across multiple callers.

Team keeps calling under the organization instead of spreading it across separate accounts. You get one workspace for contacts, lists, notes, numbers, outcomes, and billing, plus live visibility and team analytics.

Yes. Calls are still tied to the team member who made them, so you keep individual accountability while giving managers a shared team view.

If more than one person is calling for the business, Team gives you better structure: centralized billing, shared records, clearer accountability, and manager visibility without forcing everything into separate silos.

No. Team works whether your callers share the same contact pool or work different contacts, lists, or workflows. The value is that billing, history, notes, and reporting stay organized in one place.

Yes. The team works from one contact database, and contact notes, recent activity, and call history stay available during follow-up.

Yes. Team gives managers live activity plus reporting across individual reps, call outcomes, and overall team performance.

Yes. Admins can define the call outcomes the team uses, decide which outcomes count as connected, and keep analytics tied to the same labels.

Yes. You can import contacts from CSV and organize them into shared lists for different campaigns, segments, or workflows.

Team gives you one billing setup for the workspace instead of separate billing across individual users. That makes it easier to manage seats, usage, and team access in one place.

Yes. Contact notes, recent activity, and call history stay next to the dialer so reps can keep context without switching between separate tabs and tools.