How to Call ICS Cards from Abroad (No Roaming)
This guide is for ICS (International Card Services), the Dutch credit card issuer behind various cards (including ABN AMRO credit card services).
If you’re traveling and you need help with an ICS-issued card (fraud, declined payments, chargebacks, or a lost/stolen card), international calling can be expensive and unreliable—especially when you’re trying to resolve something urgent.
Below is a reliable way to call ICS from abroad using Callshake, plus verified official contact options.
How to call ICS from abroad with Callshake
- Open Callshake.com in your browser.
- Create an account and add pay-as-you-go credit.
- Dial the ICS number you need (see below).
Why Callshake helps for card support calls
- No roaming charges from your carrier: you pay Callshake’s rate instead of international roaming minutes.
- No active roaming or SIM changes required: call over Wi-Fi from a laptop or phone browser.
- Pay only for what you use: helpful when you’re navigating IVR menus or waiting on hold.
- Useful if your phone line is unreliable abroad: you can still call from a stable internet connection.
ICS phone numbers (official)
| Line | Phone number | Best for |
|---|---|---|
| Loss & Theft (24/7) | +31 20 660 0611 | Report a lost or stolen ABN AMRO credit card so it can be blocked immediately |
| ABN AMRO Creditcard Services | +31 20 660 0123 | General ABN AMRO credit card service questions |
| ABN AMRO MeesPierson Creditcard Services | +31 20 660 0400 | MeesPierson credit card service questions |
What to prepare before you call
- Card details (only the last 4 digits)
- Recent transaction details (merchant, amount, time) if calling about fraud/declines
- Your current location and a call-back number
- If your card is lost/stolen: when you last had it and where you noticed it missing
If your card is lost or stolen
- Contact the Loss & Theft line as soon as possible so the card can be blocked.
- If you’re traveling, ask about replacement options and any temporary restrictions you should expect.
Why calling from abroad sometimes fails
- International/toll-free routing issues depending on your local carrier
- Weak Wi-Fi causing call drops
- Keypad/DTMF issues in automated menus
If you can’t get through, retry from a different network.
Verified official contact options
- ICS / ABN AMRO Credit Card contact page (official): https://www.icscards.nl/abnamrogb/abnamrogb-info/contact
- ICS main site (official): https://www.icscards.nl/
Disclaimer: Contact numbers and departments vary by card program. Always confirm the correct number on your card materials or via the official ICS contact page above.
